Refund policy

English

Everything in Tajribati | تجربتي is digital: guides, courses and materials that you open inside the store.

• No refunds once a course, guide or any of its material has been opened. As soon as any lesson or material is opened, the purchase is final.
• If you bought a course or guide and have not opened any of it, you can ask for a refund within 7 days of purchase by contacting us.
• If you were charged twice for the same product, we refund the extra payment.
• If you cannot open your course because of a technical problem, contact us and we will fix your access.
• Free products cost nothing, so there is nothing to refund.
• An approved refund goes back to the payment method you used. Your bank may take a few days to show it.

To ask about a refund, send us a message through our contact form.